Recalibration & Repairs
Email Apogee Technical Support with your request or fill out our online form for recalibration or repairs. Include the model and serial number(s) with a brief description of your request. For broken sensors, describe the nature of the malfunction.
Model and serial numbers are found on a white label on sensor cables, on the back-side of meters, or on the underside of spectroradiometers.
Please send all RMA sensors back in their original, unmodified condition:
- please clean the sensor’s exterior and cord
- do not modify the sensors or wires, including splicing, cutting wire leads, etc.
- if a connector has been attached to the cable end, please include the mating connector – otherwise the sensor connector will be removed in order to complete the repair/recalibration
Failure to do the aforementioned may result in an additional service/repair fee prior to calibration. For questions, please contact our Technical Support.
Once you’ve been issued an RMA # ship your sensors to:
Tech Support @ Apogee
721 W 1800 N
Logan, UT 84321
Pricing
Apogee Sensors |
Domestic Prices |
International Prices |
| All Self-powered Sensors/Meters | $ 50 | $ 55 |
| Amplified Sensors | $ 70 | $ 77 |
| Infrared Sensors | $ 100 | $ 110 |
| Spectroradiometers | $ 150 | $ 165 |
Other Companies' Sensors |
||
| Silicon Pyranometers or Quantum Sensors | $ 70 | $ 77 |
| Black-body Pyranometers | $ 100 | $ 110 |
Repairs outside of the warranty period have minimum charge of $50.
